FAQs

  1. How do I create an account?

To create an account, simply click on the "Log-in" icon located at the top right corner of our website. You can also log in using your Google or Facebook account for convenience. Enter your email address, and you will be logged in directly.

  1. How can I order your products?
Ordering our products is quick and easy. Follow these steps:
  • Browse through our product catalog and select the items you wish to purchase.
  • Add the selected items to your shopping cart by clicking the "Add to Cart" button.
  • Review the items in your cart and click "Checkout" when you're ready to proceed.
  • Provide your shipping and billing information, and select your preferred payment method.
  • Review your order details and click "Place Order" to complete your purchase.
  1. What is your return, shipping, and refund policy?
Our return, shipping, and refund policy are designed to ensure your satisfaction with every purchase. For more information, kindly check our Refunds & Shipping policy at Refund Policy and Shipping Policy.
  1. Can you tell me more about your company?

Seaura is a leading skincare company dedicated to harnessing the power of the sea to create natural and organic skincare products. Our brand is committed to sustainability, eco-conscious practices, and utilizing marine-based ingredients to provide high-quality skincare solutions. With a focus on premium quality and efficacy, Seaura offers a range of marine skincare products that cater to various skin types and concerns. To learn more, please refer to our About Us page.

  1. Are your products free of any synthetic/harsh chemicals?

Yes, all Seaura products are formulated without harsh chemicals. We prioritize natural and organic ingredients, ensuring that our skincare formulations are gentle yet effective, promoting healthy skin without the use of harmful chemicals.

  1. Are your products cruelty-free?
Yes, Seaura is committed to ethical practices, and we do not conduct animal testing on any of our products. We believe in the importance of cruelty-free skincare and are proud to offer products that are not tested on animals.
  1. Why does Seaura use marine-based ingredients in its skincare products?

Marine-based ingredients such as seaweed extracts, marine peptides, and sea minerals are rich in vitamins, antioxidants, and essential nutrients that offer numerous benefits for the skin. These ingredients help to hydrate, nourish, and rejuvenate the skin, promoting a healthy and radiant complexion. Additionally, marine-based ingredients are often sustainable and eco-friendly, aligning with Seaura's commitment to environmental responsibility. By utilizing the bounty of the ocean, we can create skincare formulations that are effective, natural, and environmentally conscious.

  1. Are your products safe to use?

Yes, all our products undergo rigorous testing to ensure safety and efficacy. We perform basic tests for stability, microbial content, and other quality parameters to ensure the integrity of our formulations. While our products are designed to be gentle and safe for most skin types, a patch test is always recommended, especially for individuals with sensitive skin, to ensure compatibility before full application.